Client Acquisition

Building a Strong Client Relationship: Strategies for Success First Contact & Onboarding First impressions matter when building a strong client relationship. Your initial communication should be prompt and professional. Whether it’s a phone call, email, or LinkedIn message, respond quickly and courteously. Use clear, concise language and avoid jargon the client might not understand. Present…

Understanding Difficult Clients What exactly *is* a “difficult client?” It’s more than just someone who’s picky. It’s behavior that hinders your ability to do your job effectively. This can manifest as constant complaining, nitpicking, aggression, unreasonable demands, or a complete lack of communication. Think clients who ghost you after revision requests, those who expect immediate…